Here are some questions we have received about Scarizona Scaregrounds, which fans have called the scariest haunted house in Arizona:

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Do you provide refunds for inclement weather? We do not provide refunds for weather closures. We are happy to switch you to another night. 

 

Do you provide a pass that allows you to skip lines? We offer a Fast Pass which can be purchased at the front door. This is not a front of the line ticket, but it will significantly cut your wait times. Each member of the party must purchase a Fast Pass in order to enter this quicker to the front line. 

 

What if I have accessibility concerns? Please call or email us so we can see if there is any way to reasonably accommodate guests, but we recommend those who have issues with claustrophobia, loud noises, strobe lights, artificial smells, artificial fog, navigating darkness, jump scares, PTSD, have conditions that will be aggravated by stress, use durable medical equipment for mobility, and related challenges highly consider attending our attraction before buying a ticket.   

 

What times of year is Scarizona open? We are open primarily in October for Halloween haunt season, and we have a Christmas haunt with limited operating dates in December. Coming soon - more off season events! Stay tuned to our TICKETS page or subscribe to our email newsletter for updates and promo codes. 

 

What should I wear? We are an outdoor haunted attraction, so we highly recommend closed toe shoes (not brand new sneakers, Crocs or high heels) that you are not afraid to get dirty or scuffed up. Check the weather for the night you are visiting to dress accordingly for any rain or temperature changes. 

 

Is the haunt child friendly? We recommend that children under the age of 12 do not attend, as it will likely be too intense for them. Ultimately, you will know how brave the members of your party are. We have had very gutsy ten year olds attend and very scared 40 year olds who have run away crying. Be advised that you will not get a refund if you are too scared to complete the experience. 

 

I heard lines can be long at Scarizona - can I come back with my general admission ticket another night if I did not get to experience all of the attractions at the haunt? The best recommendation we have is to buy our Fast Pass to see all that we have to offer in one night. You may not use one ticket to come back for more than one night, unless in the future, we offer a seasonal, multinight pass. 

 

How is security at Scarizona? At all nights of our event, we have uniformed Police Officers, Security Staff, and plain clothed Security Personnel in attendance. Additionally, the attractions are monitored by a video surveillance system. The event has a ZERO tolerance policy for those creating hazards at our haunt, touching our scare actors, harassing our staff, or damaging our sets. Offenders will be ejected from the premises without a refund. We want everyone to have a safe, thrilling and fun experience.

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Are you hiring? Please fill out our contact form and we will let you know if we are expanding our team! 

 

Do you provide refunds if a member of my party is too scared to go into one of the haunted mazes, or cannot finish? Our experience is designed to be scary. There are emergency exits for those too scared to complete the haunt. However, you will not be refunded if you leave the attraction early due to intensity.